We are always happy to receive inquiries fromretailers and businesses. Unfortunately, private customers cannot order from us. You can submit a retailer inquiry using the following links:

• Customer Registration Form

Please complete the form in full and submit it. Our sales representatives will review your details and get back to you within 24 hours.

More information about our sales network and the relevant contacts can be found here:

• Sales Network

After your login has been created, we will send you an information sheet with further details, including a more detailed description of the available ordering options.
In general, you have the following options:
● Manual ordering via our online shops
● CSV upload in the Quick Order section of the online shops
● Ordering via direct Email

There is no minimum order quantity.

To change your billing address, please contact us directly via email.(-> info@tbint.de) If you want to change your shipping address, please do so in the checkout of your order or contact us directly via email.(-> info@tbint.de)

The quantities per package are displayed in the online shop under the color and size selection once you are logged in and viewing a product detail page.

Changes are only possible in exceptional cases. Please contact us directly via email.(-> info@tbint.de)

We kindly ask for your understanding that collection is not possible due to our logistics setup.

No destination is too far for us, we deliver to every country worldwide.

Shipping costs are individually calculated per package, taking into account the preferred shipping option and the destination. You are welcome to send us an inquiry and we will provide you with the current rates.

● Domestic (Germany): usually 1-2 business days
● EU: usually 1-3 business days
● International: please inquire

Once your order has been shipped, you will receive a shipping confirmation including the tracking number. Please note that it may take some time until the tracking information shows the current status.

Each account is initially set up with “Prepayment” as the viable payment method. For prepayment orders, you will receive a proforma invoice, which you can settle via bank transfer or payment to our PayPal account.
After three paid prepayment invoices, you may request a switch to payment on invoice via email. (-> info@tbint.de)

You can request your current credit balance via email. (-> accounting@tbint.de)

Once you have selected an item in the webshop, you can identify availability based on the color indicators (red = not available in the foreseeable future, yellow = available at the displayed time, green = directly available).

General product information can be found on the relevant product pages in the webshop or on our FTP server. If you need access details for the server, you can find them on the new customer information sheet, or you can request them directly from us via email. (-> info@tbint.de)

Registered and logged-in customers can view prices in the shop.

We provide our size charts via the online shop or the media portal. Images may be used unchanged.
https://media.tbint.de/auth/login
Login details:
● Username: your customer number
● Password: p4nE4YsMQq (must be changed after first use)

Yes, this is possible after prior registration and appointment confirmation. Please contact your responsible representative:
● Link for new sales network page to be created